Physical Operations
Field Operations & Asset Management
Automate complete field service operations from work order to payment. Replace paper tickets, phone dispatch, GPS apps, separate billing, and spreadsheet routes.
7.1
Jobs/tech/day
+25%
Route efficiency
0 min
Paperwork
Job #1847 completed
Photo verified, invoice sent
Route optimized
Saved 47 min across 8 stops
How It Works
Use Cases
Field Service
- HVAC, plumbing, electrical service calls
- Equipment installation and maintenance
- Home services (cleaning, landscaping, pest control)
- Telecommunications (install, repair)
- Medical equipment servicing
Delivery & Logistics
- Last-mile delivery
- Route optimization
- Proof of delivery
- Fleet management
- Driver communication
Municipal Services
- Waste collection
- Utilities (water, gas, electric)
- Street maintenance
- Parks and recreation
- Public safety inspections
Healthcare
- Home healthcare visits
- Medical equipment delivery
- Sample collection
- Mobile clinics
- Therapy services
Core Capabilities
Twelve modules working together to support the full field operations process, including intake, execution, billing, and reporting.
Work Order Intake
Portal, phone, and scheduled requests unified in one queue
Intelligent Dispatch
Assignment based on skills, location, availability, and priority.
AI Route Optimization
Route planning based on traffic, time windows, and capacity.
Real Time GPS Tracking
Live location of every tech and vehicle in your fleet
Mobile Field App
Offline app with full access to work order details and history.
Digital Forms & Checklists
Configurable inspection forms with required fields and logic
Photo & Signature Capture
Upload before and after photos and collect a digital signature upon completion.
Parts & Inventory
Track truck inventory with automatic reordering and warehouse integration
Automated Invoicing
Generate and send invoices on job completion automatically
Payment Collection
Process card, ACH, and digital payments directly on site.
Customer Notifications
ETA updates, arrival alerts, and completion summaries
Performance Analytics
Utilization, performance, and cost dashboards in real time
What Gets Replaced
Built For
Typical Results
Jobs per tech/day
+35%
from Baseline
Route efficiency
+25%
from Baseline
First-time fix rate
+18%
from Baseline
Invoice cycle
Same day
from 7 days
Customer callbacks
<60%
from Baseline
Paperwork time
0
from 90 min/day
Sample Scenario
HVAC Company
35 techs, 800 jobs/month
Automated system that optimizes daily routes considering skills, parts on truck, traffic, and appointment windows; provides mobile app with work history and manuals; captures completion photos and signatures; generates invoices automatically.
Increased
Jobs/tech/day
Same day
Billing cycle
Increased
Customer Satisfaction